Last updated: October 9, 2026
These Terms and Conditions ("Terms") govern your use of the TailBuddy website, app and services (together, the "Services") provided by TailBuddy ("TailBuddy", "we", "us" or "our"). By creating an account or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
You must be at least 13 years old to use TailBuddy. If you are under 18, you may use the Services only with the involvement of a parent or guardian. You are responsible for keeping your login details secure, for all activity under your account, and for making sure the information you provide is accurate and up to date.
TailBuddy offers pet care tools including Pet Social Media, Activity Tracker, AI Veterinary, Food Plan & Analyser, Pet Challenges and Health & Medication records. We may add, change or remove features at any time, and some features may require a paid plan.
AI Veterinary, Food Plan & Analyser and any other guidance on TailBuddy provide general information only. They are not professional veterinary advice, diagnosis or treatment, and may be incomplete or inaccurate. Always consult a qualified veterinarian about your pet's health, and contact a vet or emergency animal clinic immediately if your pet may be seriously ill or injured. You are responsible for decisions you make about your pet's care.
You keep ownership of the photos, posts, comments and other content you share on TailBuddy. By sharing content, you give us a non-exclusive, worldwide, royalty-free licence to host, store, display and share it as needed to operate and promote the Services. You confirm that you have the rights to the content you share. You can delete your content at any time, although copies may remain in backups for a limited period.
When using TailBuddy, you agree not to:
We may remove content or suspend accounts that break these guidelines.
Pet Challenges are for fun and encouragement. Take part only in activities that are safe and suitable for your pet's age, breed and health. Any rewards, badges or points have no cash value and may be changed or withdrawn at any time.
If you buy a paid plan or feature, you agree to pay the fees shown at the time of purchase. Unless stated otherwise, subscriptions renew automatically until cancelled, and fees are non-refundable except where required by law. We will give notice before changing prices for an existing subscription.
The Services, including the TailBuddy name, logo, design, software and content we create, belong to TailBuddy or its licensors and are protected by law. You may not copy, modify, distribute or reverse engineer any part of the Services without our written permission.
Our Privacy Policy explains how we collect, use and protect your personal information. By using the Services, you also agree to it.
The Services may link to or work with websites, products or services run by others, such as veterinary clinics, pet stores or payment providers. We are not responsible for them, and your use of them is subject to their own terms.
You can stop using TailBuddy and delete your account at any time. We may suspend or close your account if you break these Terms, if required by law, or to protect other users or the Services. Sections that by their nature should continue, such as disclaimers and limits of liability, will survive termination.
The Services are provided "as is" and "as available". To the extent permitted by law, we make no warranties that the Services will be uninterrupted, error-free or secure, or that any information provided is accurate, complete or suitable for your pet.
To the extent permitted by law, TailBuddy will not be liable for any indirect, incidental, special or consequential loss, or for any harm to you or your pet arising from your use of, or reliance on, the Services. Nothing in these Terms limits liability that cannot be limited under applicable law.
We may update these Terms from time to time. We will post the updated version on this page and change the "Last updated" date. For significant changes, we will notify you through the app or by email. Continuing to use the Services after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and any disputes will be subject to the jurisdiction of the courts of Sri Lanka.
If you have questions about these Terms, please contact us:
You can also reach us through our contact page.