Last updated: October 9, 2026
TailBuddy ("TailBuddy", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and app, how we use it, and the choices you have. By using TailBuddy, you agree to the practices described here.
Information you give us. When you create an account or use our services, you may provide your name, email address, phone number, profile photo and password, along with details about your pets such as name, breed, age, weight, photos, health records, medications, vaccinations and diet.
Content you share. Posts, photos, comments and messages you share through Pet Social Media, and entries you make in Pet Challenges.
Activity and usage data. Activity Tracker data such as walks, exercise and routines, plus information about how you use our services, including pages visited, features used, device type, browser, IP address and approximate location.
AI feature inputs. Symptoms, questions, food photos and other details you submit to AI Veterinary or Food Plan & Analyser so we can generate guidance and recommendations.
AI Veterinary and Food Plan & Analyser provide general information only and are not a substitute for professional veterinary advice, diagnosis or treatment. Always consult a qualified veterinarian about your pet's health. Information you submit to these features may be processed by trusted AI service providers acting on our behalf.
We do not sell your personal information. We may share it only:
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our services are used. You can control cookies through your browser settings, but some features may not work properly without them.
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations, and delete or anonymise it when it is no longer needed.
Subject to applicable law, including Sri Lanka's Personal Data Protection Act No. 9 of 2022, you may:
To make a request, contact us using the details below. We may need to verify your identity first.
TailBuddy is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will delete it.
Our services may link to websites or services we do not operate. We are not responsible for their privacy practices, so please review their policies.
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. For significant changes, we will notify you through the app or by email.
If you have questions about this Privacy Policy, please contact us:
You can also reach us through our contact page.